Urgently Hiring NOC Manager In Lagos Nigeria
Urgently Hiring NOC Manager In Lagos Nigeria
Job Title: Network Operations Center (NOC) Manager
Location: Lagos, Nigeria
Job Summary: We seek a highly skilled and experienced Network Operations Center (NOC) Manager to oversee our NOC operations. The ideal candidate will have a strong network operations, service provisioning, and team management background.
Key Responsibilities:
Team Leadership: Lead and manage the NOC team, ensuring effective coordination and communication among team members.
Service Provisioning: Oversee the provisioning of services, including fiber build test acceptance, network monitoring of fiber, Layer 2 services, and virtual machine services.
Network Monitoring: Ensure continuous monitoring of the network infrastructure, including multiple Mini Data Center Points of Presence (PoPs) and Colocation PoPs for connectivity and power.
Incident Management: Manage and resolve network incidents promptly to minimize downtime and ensure service continuity.
Performance Monitoring: Track and report on network performance, identifying areas for improvement and implementing necessary changes.
Process Improvement: Develop and implement best practices and standard operating procedures to enhance NOC operations.
Stakeholder Collaboration: Work closely with other teams, including the fiber implementation team and commercial team, to ensure seamless service delivery.
Training and Development: Provide training and development opportunities for NOC team members to enhance their skills and knowledge.
System Configuration: Configure system hardware and manage system backups to ensure network reliability and security.
Troubleshooting: Diagnose and resolve network issues with minimal downtime, utilizing advanced troubleshooting skills.
Documentation: Track and document network issues, compile incident reports, and respond to user requests, providing network training as needed.
Qualifications:
Education: Bachelor’s degree in Telecommunications, Computer Science, Engineering, or a related field. A Master’s degree is a plus.
Experience: Minimum of 7 years of experience in network operations, service provisioning, or a related role within the telecommunications industry.
Certifications: ideal – Certified NOC Manager (CNOCM) and CCNP, PMP, Risk and Information Systems Control (CRISC) is a plus
Connectivity Technologies: Conversant in multiple connectivity technologies such as DWDM, GPON, MetroEthernet, SDWAN, SASE, etc.
Benefits:
Competitive salary that is performance-based.
Comprehensive health and wellness benefits.
Opportunities for professional development and career growth.
Collaborative and inclusive work environment.
How to Apply: Send resume and cover letter to hr@afl.ng with the subject line “NOC Teams Leader and Manager Application.”
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